What personal data we collect and why we collect it
Personal information that you provide, such as name, email, phone number and address, is used to answer inquiries or support requests, fulfill orders, provide services, process payments and prevent fraud, and send you order confirmations and marketing information. The website and our browser extension may also collect information such as IP address, browser type, operating system, device type and browser extension settings. This information may be used to provide customer service, generate aggregate statistics, and for improving products and services.
Comments and reviews
When visitors leave comments or reviews on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behave in the exact same way as if the visitor has visited the other website.
Who we share your data with
We share your data with third party service providers and business partners for fulfilling orders, payment processing, and sending marketing information.
To analyze our site traffic we may use a third party service such as:
Google Analytics. More information about Google Analytics may be found at https://policies.google.com/technologies/partner-sites
How long we retain your data
We generally store information about you for as long as it is needed for the purposes for which we collect and use it, and we are not legally required to continue to keep it.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You can object to (i) the processing of some of your information based on our legitimate interests and (ii) receiving marketing messages after providing your express consent to receive them. If you reside in the EU and wish to raise a concern about the use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
Where we send your data
Visitor comments may be checked through an automated spam detection service.